Public applicants submit approved forms, contact information, address details, and uploads.
Full service regulatory platform
Agency OS
Union County staff workspace
My workload at a glance
Lifecycle modules
One operating record from application to enforcement
Agency queue
Current workflow
Permit list screen
Search permits, open the record, then act from the facility context
Application queue
New public applications ready for staff review
Complaint queue
Open complaints linked to facility work
Agency Setup Studio
Configure the operating system before the first application arrives
Templates provide a strong starting point. Only agency administrators or approved implementation support can shape records, forms, workflows, fees, inspections, and public intake rules.
Template library
Start close, then configure
Template blueprint
What this template installs
Public portal
Submit an application or complaint
Citizen-facing intake for published agency forms. Admin setup, staff queues, and inspection tools stay hidden from public users.
Open public portalResidents submit complaint details without seeing staff-only fields, workflows, or configuration tools.
Future phase: applicants can check status with a secure submission reference.
Inspection workload
Inspections due this quarter
Routine and follow-up work estimated from live permit records.
Selected day
Choose a day
Inspection intelligence module
Existing InspectAid functionality, wrapped inside Agency OS
Select Perform inspection from a permit to launch the AI inspection control with facility context.